What information does Enoch File collect?

The short answer: very little about you, and nothing about your files is retained on our side.

Enoch File doesn’t own servers. Your documents live in your own Google Drive, and the file information the app shows you — cabinet and drawer names, file counts, filenames — is read live from Drive when you open the app and isn’t kept on our side once it’s displayed. What we do collect and retain is what’s required to run your account, keep your subscription in good standing, and help you when you contact support.

Enoch File uses Google’s restricted drive.file access scope, which means the app can only see files it created — the ones you upload, email in, forward, import from another service, or scan with the mobile app. Anything else in your Google Drive — documents you saved before signing up, folders you keep for other purposes — is invisible to us.

What we collect

Your name and email address, received from Google when you sign in.
A Google sign-in credential issued by Google when you authorize the app. It lets Enoch File confirm you’re signed in and connect to your Drive on your behalf, without ever seeing your Google password.
Your subscription details — plan type, subscription status, last payment amount, and renewal dates — passed to us by Paddle, our payments provider, so we can keep your service active.
Your app customization preferences — colors, icons, and fonts — stored as hidden properties inside your own Google Drive rather than on Enoch Worx.
Website analytics on enochworx.com and help.enochworx.com, collected by Google Analytics 4 in aggregate to help us understand which pages people find useful. This data isn’t tied to your identity.
Technical support information you share when you contact us — your description of the issue, plus details like your operating system and browser that we may need to help resolve it. Chats, calls, and support emails may be retained for training and product improvement.

What we don’t collect

Your files or their contents. File data passes through the app to display it to you, but nothing about your files is retained on our side — not the contents, not the filenames, not the folder structure. Google’s drive.file scope also limits what the app can see in Drive to only the files it created there, so anything you had in Drive before signing up stays invisible to us.

Your full credit card number. Paddle handles every payment end to end. What we receive from Paddle is the transaction amount, the currency, and the last four digits of the card — enough to show you a clear receipt, and nothing more.

Data for training AI models. We don’t — and won’t — use your files, folder names, or metadata to train artificial intelligence or machine learning models.

A note on third-party services

Some of the services that help us run Enoch File collect a small amount of additional information during their specific job. Paddle, for example, collects the details it needs to process a payment when you subscribe. Crisp records the message thread when you use the in-app chat. These are limited to the interaction that requires them, and each third party we use is disclosed in our Privacy Policy, along with exactly what they see and why.

On the mobile app

Enoch File: Scan & Save, our mobile companion app, has a few additional data practices that only apply on mobile — camera access for scanning, photo library access for uploads, and biometric unlock (Face ID, Touch ID, or fingerprint) if you choose to turn it on. Scans happen on your device, and biometric data never leaves your phone. The mobile app doesn’t collect advertising identifiers, doesn’t track you across other apps, and doesn’t display ads. Full detail is in Section 6 of our Privacy Policy.

The full picture

The Privacy Policy is the authoritative document — it names every third-party service we use, describes each data practice in detail, and covers your rights around access and deletion. This article summarizes what most readers want to know quickly; the Privacy Policy is where to go for the specifics.