How to Update Your Payment Method

If your card is expiring, you want to bill a different card, or you need to switch to a different payment method entirely, you can do so in just a couple minutes. This article walks through where to make the change and what to expect once you’re in the billing portal.

Go to My Account and open Manage Billing

Head to your My Account page at enochworx.com/admin. Scroll to the Billing & Payments section and click Manage Billing.

Clicking Manage Billing opens the Paddle billing portal in a new window. Paddle is our payment partner and Merchant of Record — they process your payments and retain your payment information and billing records on our behalf.

What you can do in the billing portal

Once you’re in the Paddle portal, you can:

• Update the card on file, or add and switch to a different one
• Change to a different payment method (Paddle supports credit and debit cards, PayPal, Apple Pay, Google Pay, and other regional options depending on your country)
• View past invoices and download them for your records
• See when your next payment is scheduled and for how much
• Change or cancel your subscription

Any change you make in the portal takes effect immediately — the next charge on your subscription will use the payment method that’s current when Paddle bills you.

When you’re done

Close the portal window when you’re finished. Your My Account page will continue to show your current subscription status. There’s no confirmation step to run through on the Enoch File side — Paddle is the source of truth for payment details, so once the change is saved in the portal, you’re set.

If you have any trouble getting into the portal or making a change, drop a note to Support and we’ll help you sort it out.