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Articles on:Getting Started
Covers everything from the onboarding process to uploading your first files. Includes how-to documents for new users.

Categories

  • Getting Started
  • Organizing & Finding Files
  • Troubleshooting
  • Email Forwarding
  • Downloads & Printing
  • Importing & Migrating
  • Account & Billing
  • Security & Privacy
  • Uploading your first document
    Navigate to the drawer or folder where you want to store your file. Then either: Click the black "+ Add or Drag Files" button on the right and select the file or files from your computer, or Drag and drop files directly from your desktop into the Enoch File window. On a phone or tablet, the "Add" button will let you select files from your device, including photos and videosFew readers
  • Logging off or exiting Enoch File
    To log off, click the ⊗ icon (circle-X) in the top right corner of the screen, or select "Exit" from the Utility Menu. Logging off provides the best security because you must log back in to access your files. If you simply close your browser, your session may still be active in the background, meaning you won't need to log back in. We recommend logging off if you are going to be offline for more than an hour or two.Few readers
  • How to customize a cabinet's appearance
    Open the Utility Menu and select "Customize Cabinets." Choose from the available colors and fonts to give each cabinet a distinct look that helps you visually identify your categories at a glance. If you used longer names, selecting the Compact font will allow you to fit more letters in the allotted space. You can also rename the cabinet by changing the name shown at the top of the customization screen. (https://storage.crisp.chat/users/helpdesk/website/-/5/8/5/4/5854d7a545589400/kFew readers
  • Setting up your file cabinet for the first time
    When you first log in, the Onboarding Wizard walks you through setting up your initial cabinet. You'll be shown 14 suggested drawers (Medical, Financial, Insurance, Legal, etc.) and can select the ones that fit your life. Don't have a pet? Then skip the pet drawer. Don't worry if the name or icon isn't exactly what you want: you can always change them or create a new drawer later.Few readers
  • How to customize a drawer's appearance
    To change the emoji, hover over the drawer's icon and click the ✏️ pencil icon that appears on the icon's lower right corner. This will open an emoji picker similar to what you may have on your phone. Pick the emoji you want for the drawer.Few readers
  • How to create, rename, or delete cabinets, drawers, and folders
    To create a new cabinet, open the Utility Menu and select "New Cabinet." You can then move between cabinets using the cabinet selector on the upper left of every page. To create a new drawer, navigate to a cabinet's main page and click the blue "+ New Drawer" button on the right. Give the drawer a name and it will appear in your cabinet. (https://storage.crisp.chat/users/hFew readers

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