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Articles on:Account & Billing
How to find your invoice, change your payment method, upgrade your subscription, etc.

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  • Upgrading from a Monthly to Annual subscription
    To upgrade from a monthly to annual subscription, which will save you about 37 percent, visit your account page at https://enochworx.com/admin, You should see an image much like this one below. Click the Switch to Annual button to upgrade. After asking you to confirm your upgrade, we will process the payment, which is prorated based on the time remaining in your monthlySome readers
  • How to cancel your subcription
    To cancel your subscription, visit the My Account page at https://enochworx.com/admin and click "Manage Billing." This opens the Paddle billing portal where you can select Cancel Subscription. You'll keep Premium access until the end of your current billing period. After that, your account reverts to the Free tier. If you don't use your free account for six months or more, we may remove your access.Some readers
  • Using a promo or discount code
    For new signups: Enter your promo code in the checkout during signup. For existing users upgrading: Visit the Admin page, click Upgrade, and enter your promo code in the upgrade confirmation modal. The discount will be applied to your transaction and the final amount shown before you confirmSome readers
  • Why amounts charged may vary
    While our prices are straight forward -- either $3.99 a month or $29.99 a year -- your card statement or invoice may show a different amount. Here's why: The difference is almost certainly sales tax. Most U.S. jurisdictions charge sales tax, and many countries outside the U.S. charge VAT, or value added tax. When you switch from a monthly to annual plan, we prorate the cost. So if you upgraded when you had two weeks left in your monthly plan, your bill will be about 4 percent lower.Some readers
  • Upgrading from Free to Premium
    To upgrade from a Free plan to our monthly or annual Premium subscription, visit your account page at https://enochworx.com/admin, You should see an image much like this one below. Select either the Go Monthly or the Go Annual button to upgrade. After asking you to confirm your upgrade. (https://storage.crisp.chat/users/helpdesk/website/-/5/8/5/4/5854d7a545589400/kbupgFew readers
  • How to get a promo or discount code
    Enoch File and our marketing partners may offer promotional discounts from time to time. Subscribe to our mailing list is one way to to get these. You can subscribe in the box on the bottom of any pages at https://enochworx.com/. We also run promotions where you can have your annual plan extended by one month every time someone you refer to us signs up. These are also promoted in via email.Few readers
  • How to update your credit card or change your payment information
    if your card is expiring, you want to bill a different card, or you need to change your payment method, visit the My Account page at https://enochworx.com/admin and click "Manage Billing." This opens the Paddle billing portal where you can view invoices, update your payment method, and manage your subscription. This will bring you to Paddle, our payment partner. They process your pFew readers
  • What happens to my files if I cancel?
    Your files stay exactly where they are — in your Google Drive. We don't hold your data hostage, and we never will. Enoch File is a specialized window into your Google Drive that makes it easier to use, helps organize your data, offers tagging, and has powerful search capabilities. It is not a vault that locks when you stop paying. If you cancel or your subscription expires, you lose access to the Enoch File Premium interface — the cabinets, drawers, search, email forwarding, sharing, and otherFew readers

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