Enoch File Help Center
  • English (US)
Go to website
Back
Articles on:Account & Billing
How to find your invoice, change your payment method, upgrade your subscription, etc.

Categories

  • Getting Started
  • Organizing & Finding Files
  • Troubleshooting
  • Email Forwarding
  • Downloads & Printing
  • Importing & Migrating
  • Account & Billing
  • Security & Privacy
  • Upgrading from a Monthly to Annual subscription
    To upgrade from a monthly to annual subscription, which will save you about 37 percent, visit your account page at https://enochworx.com/admin, You should see an image much like this one below. Click the Switch to Annual button to upgrade. After asking you to confirm your upgrade, we will process the payment, which is prorated based on the time remaining in your monthlyFew readers
  • How to cancel your subcription
    To cancel your subscription, visit the My Account page at https://enochworx.com/admin and click "Manage Billing." This opens the Paddle billing portal where you can select Cancel Subscription. You'll keep Premium access until the end of your current billing period. After that, your account reverts to the Free tier. If you don't use your free account for six months or more, we may remove your access.Few readers
  • Upgrading from Free to Premium
    To upgrade from a Free plan to our monthly or annual Premium subscription, visit your account page at https://enochworx.com/admin, You should see an image much like this one below. Select either the Go Monthly or the Go Annual button to upgrade. After asking you to confirm your upgrade. (https://storage.crisp.chat/users/helpdesk/website/-/5/8/5/4/5854d7a545589400/kbupgFew readers
  • Using a promo or discount code
    For new signups: Enter your promo code in the checkout during signup. For existing users upgrading: Visit the Admin page, click Upgrade, and enter your promo code in the upgrade confirmation modal. The discount will be applied to your transaction and the final amount shown before you confirmFew readers
  • How to get a promo or discount code
    Enoch File and our marketing partners may offer promotional discounts from time to time. Subscribe to our mailing list is one way to to get these. You can subscribe in the box on the bottom of any pages at https://enochworx.com/. We also run promotions where you can have your annual plan extended by one month every time someone you refer to us signs up. These are also promoted in via email.Few readers
  • How to update your credit card or change your payment information
    if your card is expiring, you want to bill a different card, or you need to change your payment method, visit the My Account page at https://enochworx.com/admin and click "Manage Billing." This opens the Paddle billing portal where you can view invoices, update your payment method, and manage your subscription. This will bring you to Paddle, our payment partner. They process your pFew readers
  • Why amounts charged may vary
    While our prices are straight forward -- either $3.99 a month or $29.99 a year -- your card statement or invoice may show a different amount. Here's why: The difference is almost certainly sales tax. Most U.S. jurisdictions charge sales tax, and many countries outside the U.S. charge VAT, or value added tax. When you switch from a monthly to annual plan, we prorate the cost. So if you upgraded when you had two weeks left in your monthly plan, your bill will be about 4 percent lower.Few readers

Not finding what you are looking for?

Chat with us or send us an email.

  • Chat with us
  • Send us an email
© 2026Enoch File Help Center